Ecommerce is the order of the day as even regular commercial traders are infusing eCommerce to their traditional commerce.
Here are some tips to make your eCommerce website a user-friendly one.
ALLOW AI TO HELP YOU OUT : Though people still use FAQs, they now add the use of chatbots as it gives them added advantage. Unlike FAQs, chatbots make your web users feel like they are interacting with someone. They also make it easy for your web users to get answers.
ALWAYS POST USEFUL AND RELATED CONTENT : When posting updates on your website, ensure that it is useful and related to the needs of your web users.
MAKE YOUR WEBSITE SEO FRIENDLY : Search engines provide users with websites that may most likely have the answer. These search engines usually have criteria for selecting the websites they provide as results and how they rank these websites.
OPTIMIZE PICTURES BEFORE USING THEM : Optimization is the process of reducing the data size of a picture without affecting its quality. Doing this will give your website clear pictures that will not cause it to lag.
AVOID TOO MUCH OF REDIRECTING : Reduce the rate at which you redirect people on your website. Unlike you are redirecting people to another website, do not redirect at all if possible.
For more information, Visit : https://adzis.com/hub/tips-make-ecommerce-website-user-friendly/