According to FedEx, no-label/no-box return shipping is considered more convenient, straightforward, easier, and less stressful than other return options.
Today, online shopping is more than shipping—it’s also demand, conversion, tracking, fulfillment, customer experience, and returns. In other words, merchants need to be in tune with consumer preferences throughout every stage of the consumer journey to deliver an enjoyable shopping experience. Read more about the study…
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