The pandemic had a profound effect on retail, accelerating the rise of online shopping. The monthly share of online sales regularly breaks its ceiling – the latest ONS figures show 27.4% of total UK purchases are made online, up from 19.0% pre-pandemic numbers. This will only continue to reach new heights.
But the industry won’t wait long for its next growth spurt. Thanks to rapid developments in AI,retail will transfrom once again, driving a new wave of innovation as retailers begin harnessing the sharpest technology in the cutting-edge toolbox.Read more about the study…
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