WhatsApp Introduces Carts Feature In India; Eyes Traction Through Ecommerce

By / December 14, 2020

WhatsApp users will now be able to see the option to add items to the cart and send the order request as a message to the business.The feature went live on December 8 globally including India.WhatsApp said that the catalogs feature has allowed users to quickly see what’s available and helped businesses organise their chats around particular items.

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