The eCommerce market is always evolving, and this year has been no exception. Merchants are building and/or enhancing their eCommerce companies more than ever before to meet customers where they are.
The eCommerce industry has seen tremendous expansion in recent years all around the world. Indeed, global retail eCommerce sales reached (US$)3.53 trillion in 2019, and are expected to reach (US$)4.92 trillion by 2021.
While it may appear that everything in eCommerce is changing, we’ve condensed it down to the most important trends that will have an impact on businesses in the months and years ahead.