Radial, a bpost group company, the leader in eCommerce solutions, today announced its plans to fill approximately 27,000 seasonal positions in fulfillment and customer care to support the 2021 holiday season. Seasonal associates will be at the forefront of eCommerce, leverage cutting-edge automation, and technology to process online orders in fulfillment centers, and addressing key customer issues that drive sales and satisfaction working in customer care centers.
The impact of the pandemic on consumer purchasing behaviors has accelerated eCommerce growth tremendously with no signs of slowing down. In fact, U.S. eCommerce spending is expected to reach between $850 billion and $930 billion in 2021.