x136 - How AI is changing the game for customer retention

How AI is changing the game for customer retention

Swiss Re has highlighted the increasing importance of advanced analytics and artificial intelligence (AI) in enhancing customer engagement and boosting sales within the insurance industry.

Recent research from the company has shown that “customers identify artificial intelligence as a key driver of better experience,” signifying the pivotal role of AI in not only boosting sales but also in shaping consumer expectations. Read more about the study…

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