Artificial intelligence is an integral part of the future of ecommerce. Profitable companies will understand how to make technology work in tandem with human counterparts rather than give in to fear that automation will replace people’s jobs. Moving forward, data decisions in ecommerce will be enhanced as technology continues to evolve.
https://multichannelmerchant.com/blog/future-proofing-ecommerce-strategy-with-human-and-machine/