Online shopping is set to account for more than half of retail sales in the next 10 years, a new report suggests.
Some 53% of retail sales will be made over the internet by 2028, the report, The Digital Tipping Point, suggests. The Retail Economics report, commissioned by law firm Womble Bond Dickinson, questioned 2,000 UK adults, and points to three key trends that will drive this growth: digital natives, convenient delivery, and the continued closure of retail stores.