Chief executives preparing for the next ‘shock’

Agility was critical, said Mark Schneider, CEO of Nestle SA, during the meeting.

“What struck me was the sheer speed of transmission that we saw,” he said. “From the moment the virus jumped outside of China and then made its way around the globe (was) so fast, disrupting supply chains and normal business activity. The speed with which we had to reconfigure our daily lives and workplaces to continue to operate safely — that was something we certainly have never seen before.”

Global companies are improving internal communications. W. Rodney McMullen, chairman, and CEO of Kroger Co., said he believes global companies were at an advantage during the pandemic, because they were able to communicate with employees in regions affected the earliest and better understand what solutions would work best in regions not yet affected.

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