In a new report by UPS Capital, surveyed merchants reported a staggering 30% increase in shipping volume driven by eCommerce growth over the past two years, confirming that the shipping and logistics sectors are at a critical junction. The explosive rise in online shopping, expected to grow by more than 10% annually through 2027, has introduced significant challenges, including increased risks of lost, delayed, and stolen packages. These issues threaten merchants’ bottom lines and their ability to deliver exceptional customer experiences, which is vital for maintaining brand loyalty. Read more about the study…
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